In case you find a lower price:
- Send us a proof of the price, a link, and a print screen, for our verification (the competing website and the booking dates must be visible in the print screen)
- The price will be compared between the price displayed on our website and the price on the third party website. There must be a total correspondence on the arrival/departure dates, typology, regime, number of guests, services and booking conditions.
- We will give an additional 5% discount on the rates shown.
- If the rates are non-refundable, the conditions of that rate will also apply to the booking you make directly with us.
- This discount is available only once for each booking.
BEST PRICE GUARANTEE Fill This Form
Please note that the price difference from the competitor website must be of at least 1%
Terms & Conditions
These conditions are not applicable:
- 24h after the booking confirmation has been sent, via the website or the unit’s Reservations Department.
- Reservations with check-in within the following 48h.
- Groups (10 or more accommodation units).
- Rates that benefit from a loyalty/member discount provided by the third party channel.
- Rates that are not available to the public.
- Flash offers, “Secret Hotel” campaigns or exclusive offers established between the hotel and its partners.
- Reference prices available on websites or pages that do not have a booking engine and do not offer immediate confirmation of the reservation.
- Prices displayed in non-authorised pages or that show results in typologies that do not exist in the unit.
- Prices displayed on websites which reservation engine is not visible to the public.
- Prices packaged with aeroplane, car or that include activities/services, inside or outside the unit.
- Prices in currencies other than the Euro.
- Please note that the price difference from the competitor website must be of at least 1%
- An incorrect price is one whose difference is greater than 22%, when compared to the price available on the unit’s website. In this situation and because it is a calculation error made by a third party, the Best Price Guarantee policy will not be applied. This is because the partner may upload an offer/price wrongly and the RRP may be lower than the tour operator’s own price; therefore, we do not hold the hotel liable for this error.